Delivery Information

Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
Standard 1kg Shipping Time (7-14 Business Days) $11.95
Standard 3kg Shipping Time (7-14 Business Days) $14.95
Standard 5kg Shipping Time (7-14 Business Days) $17.95
Standard 5kg and over Shipping Time (7-14 Business Days) $19.95
Standard – Spend over $100 Shipping Time (7-14 Business Days) FREE

Delivery delays can occasionally occur. ships to addresses within Australia.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages requires photos and notification on any damaged stock within 7 days of delivery. R&S Collection will determine if a full refund or replacement stock will be shipped.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside of Australia.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.